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Privacy Policy

hobotrvls.com is the owner and operator of hobotrvls.com and its related companies, values your trust and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect when you visit our website, access or use any of the software applications made available by us for use on or purchase or use our services provided through our various channels, including, but not limited to, our Websites and contact centers (the “Services”).

By visiting any of our Websites, accessing and/or using any of our website, or purchasing or using our Services, you are agreeing to the terms and conditions of this Privacy Policy and the Terms and Conditions.

hobotrvls.com collects the following personal information when you book online through our website, contact centre or via e-mail.

  1. Complete name of all the …………… as per the passport or government issued photo ID
  2. Telephone contact.
  3. Email ID.
  4. Date of birth.
  5. Passport details if requested by the airlines.
  6. Complete credit card number.
  7. Expiry Date of the credit card
  8. Type of card
  9. Billing details as per credit card bank record.
  10. Duly signed credit card authorization form as the case may be.
  11. Postal code provided on the credit billing address
  12. Billing address for the credit card

Security of information we collect from you

Data information Security is our top most priority and hobotrvls.com does not compromise on the same. We do not sell or share the information to third party:

  1. until unless instructed by law
  2. or affiliates where sharing of information is necessary to facilitate your travel.

We at hobotrvls.com are very sensitive to data protection and take utmost care to secure the sensitive information. All submission of sensitive information via the website, e-mail or through our contact centre is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted with a 2048 bit encryption and transmitted to us in a secure manner. You may can validate the same by looking for a closed lock icon at the top of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service, ticketing) are granted limited access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment with access level and auditable logs to backtrack the access, Our employees sign and confidential and non-disclosure agreement before they would join the operations. A background verification check is performed for each and every employee even before they are given an offer letter.

Security questions for existing reservations

For enquiry on existing reservations or changes our travel consultants will run you through some security validation questions. This is done in order to protect your reservation and to ensure that we do not divulge your travel information to anyone else. Out of the following questions, you might be asked three questions and correct answers to that will allow us to share the required information you.

  1. Your complete name as under the booking
  2. Form of payment used to make the booking
  3. Last four digits of the credit card used to make the booking.
  4. Type of credit card.
  5. Telephone contact number
  6. E-mail ID.
  7. Your outward journey dates.
  8. Your inward journey dates.
  9. Number of travellers in your booking
  10. Postal code provided on the credit card billing address.
  11. Billing address for the credit card.

Third Party links

We use 3rd party link on our website to provide

  1. travel related information
  2. visa requirement
  3. Baggage policies
  4. Infant policies
  5. destination details

These links are under the preview of our affiliates and suppliers. They have their own respective privacy and using our website you agree to those privacy policy, terms and conditions.

Privacy Policy updates

hobotrvls.com has the right to update this privacy policy any time and reserve all rights to the same.

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